Privacy Policy

Privacy Policy

Effective Date: 1 August 2026

1. Introduction

LBBM Investment (Pty) Ltd, trading as The Finance Corporation (“The Finance Corporation”, “we”, “our”, or “us”), is committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), and other applicable South African laws.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website or interact with our services.

2. About Us

LBBM Investment (Pty) Ltd t/a The Finance Corporation is an unlisted real estate investment trust focused on creating long-term value for its investors through responsible property investment and management.

3. Information We Collect

We may collect the following information:

  • Full name

  • Identity or passport number (where required)

  • Company name

  • Email address

  • Telephone number

  • Residential or business address

  • Banking details for investment transactions

  • Tax information where legally required

  • Investment preferences

  • Communications submitted through our website

  • IP address, browser information, cookies, and website usage data

4. How We Collect Information

We collect information when you:

  • Visit our website

  • Register as a member or investor

  • Complete online forms

  • Subscribe to newsletters

  • Contact us by email or telephone

  • Invest in our products or services

  • Participate in surveys or promotional activities

Some information is collected automatically through cookies and website analytics.

5. How We Use Your Information

We use your personal information to:

  • Process investment applications

  • Verify your identity

  • Administer investor accounts

  • Process dividend payments

  • Respond to enquiries

  • Provide customer support

  • Comply with legal and regulatory obligations

  • Improve our website and services

  • Communicate important updates

  • Send marketing communications where you have provided consent

6. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyse website traffic

  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function correctly.

7. Sharing of Information

We do not sell your personal information.

Your information may be shared with:

  • Financial institutions

  • Auditors

  • Legal advisers

  • Regulatory authorities

  • Service providers who assist in operating our business

  • Technology providers hosting our website or databases

These parties are required to maintain appropriate confidentiality and security standards.

8. Protection of Personal Information

We implement appropriate technical and organisational security measures designed to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

Despite our efforts, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Subject to applicable law, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of information where legally permissible

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator of South Africa

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users should review the privacy policies of any third-party sites they visit.

12. Children’s Privacy

Our website and investment services are not intended for persons under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.

14. Contact Us

For any questions regarding this Privacy Policy or our processing of personal information, please contact:

LBBM Investment (Pty) Ltd t/a The Finance Corporation

Email: info@thefinancecorporation.co.za

Telephone: 011 968 0146

Website: www.thefinancecorporation.co.za

15. Information Regulator

If you believe your personal information has not been handled in accordance with POPIA, you may lodge a complaint with the Information Regulator (South Africa).

Website: https://www.justice.gov.za/inforeg/

Email: POPIAComplaints@inforegulator.org.za